Software and Services for Home Health, Hospice and Healthcare Facilities

HealthWare Start Up Agency Solutions

If you are in the process of opening a home health, hospice, personal care or private duty agency, you need a software program that will be able to grow with you and a partner who knows the industry. Since 1986, we have helped hundreds of agencies realize their full potential, from the single clinician managing the entire patient load who became the proud owner of a full-service home health agency with a census of 80, to the billing management company who bought out entire agencies, opened others in multiple states and are now managing agencies with censuses in the thousands. Whether you have dreams of providing services to underserved rural communities or opening agencies all over the country, we are here to help you make it happen.


While looking to the future will help define your path, it is important to focus on getting the right solutions in place to help eliminate bumps in the road. As a Microsoft Partner, we can offer you more than a home care software solution, we can provide you with all the technology you will need to maintain efficiency and compliance. We can get you the hardware, software, and training you need.


Since your primary goal after certification will be increasing cash flow so you can continue to provide excellent patient care to a growing census, HealthWare will manage all your billing, ensuring accurate claims and quick billing turnaround. Once your agency is fully functional you can take over the billing process or continue using our billing service.


HealthWare offers several products for managing your agency, from the standard Intake and Clinical components to Physician Portals and Enterprise Level Reporting. One of our knowledgeable sales representative will be happy to work with you to create a solution that consists of the applications you will need for now and other great features you can use in the future. 

Learn About Our Applications

Referral Management & Intake

One point of data entry with seamless integration with scheduling and other HealthWare applications and modules.

Virtual Chart - Electronic Medical Record

Complete patient chart, including documentation from every discipline, scanned documents, faxes, photographs and more.

InTouch - Point of Care

Complete clinical program with patient charts, scheduling, documentation and reporting. No Internet connection required.

CareLink Clinical Documentation

Advanced clinical information management tool for thorough and complete clinical documentation, including OASIS and 485.

CareLink Care Planning

Care plans generated from templates are fully customizable for the patient’s specific needs, even at the point of care.

Clinical Assistant

Real time QA tool checks answers within and between assessments, then offers information, warnings, and errors.

Resource Center

Store and access training and educational material, using video or document training in the Back office and at the point of care.


Automates workflow of the bereavement tracking process for all communication which can be made agency specific.


Bill any type of service including PPS, Hospice per-diem, fee for service, invoices, statements, room and board and more.

Accounts Receivable

Analyze income, aging, and direct costs by region, MSA, branch, department, program, service, provider, payer and more.

Electronic Remittance

Quickly import payments and adjustments, with several automatic distribution methods, to the patients’ accounts.

Billing Service

Service includes posting charges, claims processing, posting payments, invoice/statement processing, closing and reporting.

OnTrak - Scheduling & Activity Manager

Schedule all types of activities including visits, training and more while driving clinical, billing and payroll processes.

CallTrak - Telephony

Listen to the patient’s care plan, document care provided, travel made, time in, time out and more.

RightTrak - Workflow Audit

Automated auditing uses rules to trigger workflow action through notifications by text messages, emails, TeamWork and more.

TeamWork - Collaboration Tool

Internal collaboration tool for back office and point of care allows users to communicate using secure messaging.

Digital & Electronic Signatures

Allows clinicians, physicians and patients to sign documentation using tablet inking capabilities or digital certificates.

Physicians Portal

Using a secure, web based portal, the physician can login to view the patient’s chart and sign orders digitally.

Employee Portal

Web based application allows employees to access their schedule, request activities, and complete electronic time sheets.

Personnel Management

Simplifies tracking certifications and licensing, skills and disciplines, and other employee related information.

TimeTrak - Time & Attendance

Accurately capture, manage, and track employee hours without the need to re-enter the same data twice.


Rules Engine allows you to configure payroll processing and pay codes to your company policies regarding compensation.

Financial Reporting

Financial pivot reports provide all of your financial reporting and account needs for end of month closing and balancing processes.

General Ledger

Easily create journal entries based on transactions that are occurring in the Accounts Receivable and Billing applications.