Software and Services for Home Health and Hospice Agencies
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Solutions by Line of Service


Home Health

HealthWare provides a complete software solution to manage the clinical and financial needs of your home care agency while maintaining regulatory requirements. Its ease of use and comprehensive home health specific features help your agency improve in areas such as communication, outcomes, and reimbursement, as well as reduces operating costs. Since HealthWare’s applications are seamlessly integrated, information flows smoothly from intake, to scheduling, and clinical, then feeds directly into billing for timely reimbursement and accurate reporting.

 

With HealthWare you can provide better quality care, more efficiently, without worrying about compliance. All patient records can be safely kept in HealthWare‘s secure EMR, including collaborations between departments using TeamWork. No need to print clinical documents, both clinicians and patients can sign electronically, and physicians can sign digitally using the Physician Portal. Frequencies, authorizations, orders, and POCs are tracked so billing will not be completed without all proper documentation. HealthWare is truly One Solution with Endless Possibilities.


Hospice

HealthWare for Hospice ensures that your agency maintains regulatory compliance with the Conditions of Participation yet understands that you are providing services in a very sensitive environment. We have developed our software to meet the comprehensive hospice specific goals while allowing your team to focus on providing your patients with pain-free, quality and compassionate end-of-life care.

 

Built-in features such as TeamWork and CareLink Care Planning, provide your agency with unique tools for multi-disciplinary team care planning and coordination on anything from pain management to emotional and spiritual support. Track QAPI and HQRP performance. Use RightTrak to receive notifications about patient events and certifications. Remain in contact and offer bereavement support to the patient’s family members with automated tracking of the level of contact needed and the appropriate bereavement steps assigned to each level.

 

Since HealthWare’s applications are fully integrated, information flows smoothly from intake, to scheduling, and clinical, then feeds directly into billing for timely reimbursement and accurate reporting. With HealthWare you can be confident that you are meeting all regulatory requirements as well as the needs of your patients.


Personal Care

In an industry that is growing as fast as technology is changing, you need a software solution that will grow with you and quickly adapt to change. HealthWare has been providing solutions to the home care industry since 1986. Between our years of industry experience and expertise in home care software development, we have exactly what you need to provide personal care service through an organized and efficient process.

 

With your largest asset being quality employees, HealthWare gives you great tools to manage their workload and track their performance. HealthWare’s OnTrak Scheduler provides a simple to use application for all your scheduling needs with extensive report collection, so you can track all missed visits, completed visits, employee productivity and payroll related data. Combined with HealthWare’s CallTrak Telephony application, you will know when field staff arrive and depart from the patient’s home, care provided, travel made, and accurate time and attendance information. Receive real time notifications of late arrivals or no shows and broadcast the visit information to other available care givers. Once the caregiver calls in the visit as complete, OnTrak is updated and the visit automatically feeds into the billing system.

 

HealthWare’s seamless integration will reduce the back office workload, speed reimbursement, and make the chore of doing payroll simple.


Private Duty

Managing an agency that deals with several different types of care is no easy task, but with HealthWare you will have everything you need to organize activities, manage care, bill appropriately, meet regulatory requirements, and report on everything in ways you never thought possible.

 

HealthWare has all the tools you need to schedule ALL types of visits, track employee productivity, manage multiple lines of service, create patient specific care plans, bill based on patient contract requirements, complete payroll based on multiple pay codes for different situations and types of pay, and view all your data in easy to understand, meaningful reports that show you where you are doing well and areas that can be improved.

 

HealthWare. One Solution. Endless Possibilities. 

 

 


Learn About Our Applications


Referral Management & Intake

One point of data entry with seamless integration with scheduling and other HealthWare applications and modules.

Virtual Chart - Electronic Medical Record

Complete patient chart, including documentation from every discipline, scanned documents, faxes, photographs and more.

InTouch - Point of Care

Complete clinical program with patient charts, scheduling, documentation and reporting. No Internet connection required.

CareLink Clinical Documentation

Advanced clinical information management tool for thorough and complete clinical documentation, including OASIS and 485.

CareLink Care Planning

Care plans generated from templates are fully customizable for the patient’s specific needs, even at the point of care.

Clinical Assistant

Real time QA tool checks answers within and between assessments, then offers information, warnings, and errors.

Resource Center

Store and access training and educational material, using video or document training in the Back office and at the point of care.

Bereavement

Automates workflow of the bereavement tracking process for all communication which can be made agency specific.

Billing

Bill any type of service including PPS, Hospice per-diem, fee for service, invoices, statements, room and board and more.

Accounts Receivable

Analyze income, aging, and direct costs by region, MSA, branch, department, program, service, provider, payer and more.

Electronic Remittance

Quickly import payments and adjustments, with several automatic distribution methods, to the patients’ accounts.

Billing Service

Service includes posting charges, claims processing, posting payments, invoice/statement processing, closing and reporting.

OnTrak - Scheduling & Activity Manager

Schedule all types of activities including visits, training and more while driving clinical, billing and payroll processes.

CallTrak - Telephony

Listen to the patient’s care plan, document care provided, travel made, time in, time out and more.

RightTrak - Workflow Audit

Automated auditing uses rules to trigger workflow action through notifications by text messages, emails, TeamWork and more.

TeamWork - Collaboration Tool

Internal collaboration tool for back office and point of care allows users to communicate using secure messaging.

Digital & Electronic Signatures

Allows clinicians, physicians and patients to sign documentation using tablet inking capabilities or digital certificates.

Physicians Portal

Using a secure, web based portal, the physician can login to view the patient’s chart and sign orders digitally.

Employee Portal

Web based application allows employees to access their schedule, request activities, and complete electronic time sheets.

Personnel Management

Simplifies tracking certifications and licensing, skills and disciplines, and other employee related information.

TimeTrak - Time & Attendance

Accurately capture, manage, and track employee hours without the need to re-enter the same data twice.

Payroll

Rules Engine allows you to configure payroll processing and pay codes to your company policies regarding compensation.

Financial Reporting

Financial pivot reports provide all your financial reporting and account needs for end of month closing and balancing processes.

General Ledger

Easily create journal entries based on transactions that are occurring in the Accounts Receivable and Billing applications.