Software and Services for Home Health, Hospice and Healthcare Facilities

Blogs & Articles

From NAHC: How to Fix the Face-to-Face Requirement

8/14/2017 HealthWare Financial 0 Comments

In late May, Reps. Earl Blumenauer (D-OR) and Kenny Marchant (R-TX) introduced the Home Health Documentation and Program Improvement Act, H.R. 2663, in the House of Representatives. This bill serves as a long-awaited fix to the onerous face-to-face requirement. It also allows for a settlement on improperly denied claims due to the requirement.

Found in this article: “… a noticeable rise in approval rates was demonstrated once the home health agency’s record was considered alongside the physician’s patient record. We believe this is great evidence in proving the value of reviewing the entire patient record when determining claim status.”

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HealthWare already helps HHAs view the entire patient record and determine claim status. Visit

The entire NAHC article can be found here:

Are you submitting claims to Medicare Administrative Contractors (MACs) for services provided to Medicare beneficiaries?

8/13/2017 HealthWare Other 0 Comments

Date: August 4, 2017

SUBJECT: Suppression of the Standard Paper Remittance Advice (SPR) in 45 Days if also receiving Electronic Remittance Advice (ERA)

EFFECTIVE DATE: January 1, 2018 *Unless otherwise specified, the effective date is the date of service. IMPLEMENTATION DATE: January 2, 2018

Improving People in Outlook for IOS and Android

8/13/2017 HealthWare Other 0 Comments

By the Outlook Team: Editor’s note 8/7/2017:

This post was updated to reflect that these improvements have been made available in Outlook for Android.

Outlook for iOS and Android is on a mission to help you accomplish more with your email and calendar while on the go. With our latest release, we’re addressing one of our most highly requested features with improvements to our People experience.

CMS Spotlight: Updates August 08, 2017, Effective January 1, 2018: COP: Comprehensive Assessment

8/13/2017 HealthWare Other 0 Comments

One Clinician Rule

Based on feedback from home health stakeholders, and to better align with assessment practices in other Post-Acute Care settings, we have modified the current home care guidance related to the one clinician convention. As required by the Conditions of Participation, the Comprehensive Assessment will continue to be the responsibility of one clinician. However, effective January 1, 2018, the assessing clinician will be allowed to elicit feedback from other agency staff, or order to complete any or all OASIS items integrated within the Comprehensive Assessment.